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Store

Store

From setting up products and promos to order management - find all the documentation you need to manage your store.

Orders

Adding an Order in the Admin Panel

Refunding Orders

Changing a Pickup Order to a Shipping Order

Filtering and Searching Orders

Fulfilling a Shipping Order

Exporting Orders

Printing Packing Slips

Duplicating an Order

Viewing Order Edit History

Reporting Orders as Fraud

Managing Quarantined Orders

Order Channels

Setting an Order as Non-Taxable

Creating Test Orders on Staging Sites

Adding a Requested Ship Date

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Orders - FAQs

Can I bulk print receipts/packing slips?

I have set up a new state but still can't process order, why?

How do I fix an incorrect order?

Why does my refunded order still show a status of "Not Fulfilled"?

How do I clear a pickup flag on a refunded order?

I get a charge order screen in POS with card pending, order did not go through. How do I fix?

Can I change a shipping order to a pickup order?

Is there a way to black-out unavailable shipping dates?

Can I add additional items to a completed order?

Does updating Fulfillment Status to "No Fulfillment Required" stop the warehouse from shipping the package?

How do I refund a migrated order?

When I fulfill an order can I choose the inventory location?

Can I set a minimum purchase for general website orders?

Why is my shipping order being split at fulfillment?

How can I see a list of orders with requested ship dates?

I performed a Price Override on a Gift Card SKU but it didn't generate a gift card for the override amount. Why is that?

Can you move an order from one customer to another customer's profile?

How can I create test orders if our gateway is PayGate?

Can the website process prepaid credit cards?

Are charges pre-authorized?

How does the quick order form work and how do I implement?

Error: "Max pagination limit reached"

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Cart

Why am I getting lots of $0 empty carts?

Can I batch/bulk delete carts?

How can I add a Notification in the Checkout Page?

Overriding the Price of a Product or Shipping on an Order.

Adding a Customer to a Cart

Adding a Coupon to a Cart

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Products

Creating Products

Creating a Wine or Tasting Product

Creating a General Merchandise Product

Creating a Bundle Product

Creating a Rebate Product

Creating a Collateral Product

Creating a Donation Product

Duplicating Products

Managing Product Statuses

Deleting Products

Filtering Products

Exporting Products

How do I enable Bottle Deposits?

Can a product be set to pick up only online?

How to tell what is in a department?

How to secure a product to a club.

How to secure a product to a loyalty tier.

How to secure a product to a customer tag.

What is a product variant?

How to Control a Product's URL

How to Control a Product's Meta Tag Title and Meta Tag Description.

How Do I Add a Product as Sold Out on My Website?

What does the 'Shippable Product' checkbox mean?

Is there a feature for Product Ratings or Product Reviews?

How Do I Deactivate Just One Product Variant?

Can I Set a Minimum Purchase Quantity for a Product?

Can I Generate Barcode Labels in Commerce7?

What Is The Optimal Image Size for Product Images in Commerce7?

Can I add new product varietals?

Sorting Products on your Website

Is there a way to update multiple skus at a time, or do we have to go into each product to make updates?

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Gift Cards

Gift Card Overview

Creating gift cards

Processing, redeeming and managing gift cards

Manually issuing gift cards

Reloading Gift Cards

Exporting gift cards

Using gift cards for club shipments

When refunding gift cards, does the gift card get refunded automatically?

Why are Gift Cards Quantity Limited to One on the Website?

How do you resend a Gift Card email?

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Inventory

When does inventory deplete for club packages?

How to Change Inventory Policy

How to Transfer Inventory

How to Adjust Inventory

How to Reset Inventory

Overriding an Order's Inventory Location

Setting Up Inventory

Orders are not pulling from correct Inventory Location, why?

How can my "Allocated" inventory be in the negative?

How does a refund affect my inventory counts?

What's the difference between adjusting inventory and resetting inventory?

Why do I get an error when attempting to delete an Inventory Location?

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Collections

How to change the order in which products are displayed?

Creating Product Collections

Allocations

Why I am getting a "Product doesn't meet allocation requirement" in a cart if I have no allocations?

Allocations

How do I limit the quantities a customer can purchase?

Promotions and Coupons

Settings Up Discounts - Coupons vs Promotions

Creating Coupons in Commerce7

Creating Promotions in Commerce7

Stacking Discounts with Promotion Sets

Displaying an Action Message with Discounted Prices

Testing Discounts

Setting Up Complimentary Shipping Based on Bottle Quantity

Reporting on Discount Usage

Can I exclude a product from a discount?

How are discounts calculated when multiple Promotions and Coupons are applied to the same order?

Is there a way to obtain a hyperlink to an online shop that automatically includes the coupon code?

Do shipping discounts automatically apply to a "Pickup To Ship" orders?

Can I create discounts to only apply to specific channel(s)?

Troubleshooting: Why aren't my promotions applying?

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Event Tickets

Managing Events Tickets