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Why Can't I Change My Coupon/Promotion to be 'Per Customer'?
Is it possible to change a Coupon/Promotion from 'Unlimited' to 'Per Customer'?
No. After creation, Coupons and Promotions cannot be switched from 'Unlimited' to 'Per Customer'.
Why?
It causes a conflict with the existing Orders using the current Promotion/Coupon.
What's the Solution?
The best solution is to Duplicate the current Promotion/Coupon and configure it to be a 'Per Customer' limit.