Orders - FAQs

Clearing the Not Fulfilled and Awaiting Pickup Flags on a Refunded Pickup Order

Here's how to mark a refunded Pickup Order as 'No Fulfillment Required'

If you have a pickup order that has been refunded and no longer needs to be picked up, it's important to indicate that 'No Fulfillment is Required'.
  1. In the Order, click on the Fulfillment tab.
  2. Click the 'No Fulfillment Required' button.
  3. Refresh your browser. After refreshing your screen, you will notice the following:
    1. Pickup flag has been cleared.
    2. Order is no longer marked as 'not fulfilled'.