Creating a Rebate Product


Rebate Product allows for a negative priced product that can be used as a rebate or credit on the POS or admin panel. Rebate products can't be used on the website. For example if you are booking reservations and the customer pays in advance, but you give a refund at the winery if they purchase product, then a rebate product can be used to handle this refund. 


Rebates do not count when calculating coupons for either quantity requirements or minimum dollar requirements. Rebates can't be discounted with a coupon. Rebates will appear on the customer order confirmations and receipts. 

Rebate Product functionality has automatically been added for everyone.

Setting up a Rebate Product

To create a Rebate Product, navigate to Store > Products. 

Select Rebate product type.

Title: Add the title of the product

Subtitle: Add subtitle of the product (if applicable)

Teaser: This will not be needed for this product type, as this product will not be displayed on the website.

Content: This will not be needed for this product type, as this product will not be displayed on the website.

Photos: Upload the image for this product. (Optional)

Variant Title: Enter the variant title(i.e. Each). 

SKU: Enter in your SKU number (if you're connected with ShipCompliant, your SKU in Commerce7 must match with your SKU in ShipCompliant). 

UPC Code: If using an integrated bar code scanner in your tasting room, click on the "UPC Code" field, and scan a product's barcode to automatically populate the product's UPC Code. You must click on the actual field in order to scan in the code. If you are on a product page and have not clicked on the UPC Code, scanning a barcode will not populate the product's UPC Code. 

Price: Enter a Negative dollar value for price

Compare at Price: This will not be used for Rebate product

Cost of Good: This will not be used for this product type

Tax Type: Collateral product types should be set as General Merchandise

Shippable Product: Leave this unchecked

Weight: Leave the weight for Rebate product at $0.

Web Status: This is the status of the product on your website. Collateral product types should be set to Not Available.

Admin/POS/Club Status: Choose Available for this status

Department: Choose the department that your product belongs to. These are set up under Store > Departments. Read more about departments here.

Manual Collections: If using manual product collections to assign products to collections on POS, choose the collection that you want your product to be displayed on and click "Add". A product can be displayed on multiple collections. 

Product Template: This area can be ignored as rebate products will not be displayed on your website. 

Security: Products can be secured to club, tags, allocation or loyalty tiers. For more information about how securing a product works, click here.

Once you are finished select Save Product.


Watch this video on how to set up a Rebate Product


Rebate products will apply to the subtotal on an order before taxes. Once the rebate is applied the taxes will adjust. 


Here is an example of adding a rebate product to an order;