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Reservations

Reservations

Set up the Reservations system, how to use the Dashboard, manage check-ins and more.

Overview

Getting Started with Reservations: An Overview

Adding the Reservations Widget to Your Website

Setup

Editing General Settings for Reservations

Setting Up Reservation Experiences

Setting Up Reservation Locations

Creating Staff Notices or Alerts on the Reservations Dashboard

Entering Blackout Dates / Times for Reservations

Creating Third Party Sources or Referrals for Reservations

Adding Staff or Hosts for Reservations

Connect Dineplan to Commerce7 (South Africa)

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Booking Reservations

Adding or Booking Reservations from the Reservations page

Booking & Managing Walk-in Reservations using the Property Map

Creating an Ad Hoc Reservation

Reviewing and Managing Your Reservations

Managing and Reviewing Booked Reservations

Managing Reservation Check Ins

Reservations Property Map

Reservation property map setup for designers/developers

Searching for Reservations

Editing Reservations, checking in Guests, adding multiple Guests to one Reservation

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FAQs

Why does the reservation confirmation email still show the old price if I have overridden the price?

Transitioning from Tock to Commerce7 Reservations

Do Promotions or Coupons Apply to Reservation Orders?

When are reservations automatically charged?

Can I edit a reservation after the payment has been captured?

How Do I Refund a Reservation Charge?

How Do I Block a Time Slot in Reservations?

Can I charge a deposit for a Reservation and charge the remainder when the guest checks in?

When does a Customer get charged if they book the Reservation after the 48 hour mark?

Can I override my Reservation settings and make a custom Reservation?

How Do I Put a Hold on a Location in Reservations?

Why was payment not automatically captured on a reservation?

How to connect a Reservation to an Order

How Do I Export Reservations?

My Tasting Room is Reservation only. Can I create a Reservations with open seating?

How to handle venue rental deposits?

Allowing Customers to Cancel Reservations Online

What Happens when Payment Declines on Reservation Booking?

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