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Viewing Cart History (When Was a Cart Edited and Who Edited It?)
This feature is helpful to view the edit history on a Cart to see who made the change, the date and time of the change and the action taken.
To review the edit history on an Cart:
- Navigate to Store > Carts
- Search and select the Cart you want to view
- Select More Actions at the top of the page
- Select Edit History
Once you select Edit History, a pop up window will appear with the edit history for the Cart and the option to select any of the versions to review in detail.
- Sales Associate or customer - the sales associates name will appear if they made a change from the admin panel
- System User - an automatic action created or edited the order i.e. fulfillment integration or automatic club processing
- Anonymous User - the customer before the customer was created in Commerce7
Once you have selected a version from the edit history list, you can view the details of the version.
Note: Carts can't be restored to a previous version in the edit history, the edit history is only for review.