Orders

Order Channels

Order Channel Definitions

What is an Order Channel?

Order Channels identify where an Order originated in Commerce7.

Available Order Channels

  • Web - Orders originated on your website 
  • POS - Orders originated on the POS 
  • Inbound - Orders originated on the Admin Panel
  • Club - Orders originated from the Club section

Can you change or edit a Channel on an Order? 

No, and this is by design. Channels define where the Order actually originates from (Inbound, POS, Web or Club). Channels cannot be edited or deleted from an Order. We would recommend you instead assign a Sales Attribute. Learn how here