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      Duplicating an Order

      In the applicable Order, click the More Actions menu and choose Duplicate.

      Screen Shot 2023-10-09 at 2.05.47 PM

      The duplicate function creates a Cart, but it does not charge the amount due automatically. Once you charge the amount due, it becomes an Order - and an Order Confirmation Email is then sent to the Customer.

      • When an Order is duplicated, the Order Channel will be set to Inbound (which may be different than the original Order's Channel).
      • If the original Order has a Payment Type of Other or Debit, the Payment Type will not be copied to the duplicated new Order.