FAQs
      Back to home
      1. Help Center
      2. Reservations
      3. FAQs

      How to Connect an Order to a Reservation

      Connecting an Order to a Reservation via the POS or the Property Map

      There are two ways to connect a POS Order to an existing Reservation.

      • Adding an Order to a Reservation via the POS
      • Adding an Order to a Reservation via the Reservation Property Map

      Adding an Order to a Reservation via the POS

      1. From the POS module, choose the 'New' link in the upper left.
        Screen Shot 2023-09-25 at 11.49.48 AM
      2. Click the From Reservation button.
        Screen Shot 2023-09-25 at 11.49.26 AM
      3. Select one of the Checked-in Reservations you have booked for today's date.
        Screen Shot 2023-09-25 at 11.55.55 AM
      4. Proceed with the POS Order as usual.
        Commerce7 - 2020-11-25T154520.314

      Adding an Order to a Reservation via the Property Map

      1. From the Property Map, choose a table.
        Screen Shot 2023-09-25 at 12.04.50 PM
      2. When you select 'Start POS Order', you can attach the Order to a Reservation.
      3. When you select Start POS Order it will automatically toggle to the POS and create a Cart.  If there is more than one Customer tied to the Reservation, you will be prompted to choose the applicable Customer.
      4. Once the POS Order is complete, you can toggle back to the Property Map or Reservation List with one click.
      5. Customer might be adding more bottles to their POS Order?  Not a problem. You can toggle between the POS and the Reservation without losing the Cart. 

      Screen Shot 2023-09-21 at 5-24-39 PM-png

       

      Interested in adding Google Tag Manager to Reservations? You can! Click here for additional information.