Setup
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      1. Help Center
      2. Reservations
      3. Setup

      Setting Up Reservation Locations

      Before Getting Started

      • What is a Reservation Location?
        Reservation Locations are different areas throughout your winery where Experiences take place.
      • What are Seating Types?
        There are two Seating Types in Reservations:
        • Table Style Seating: This would be an Experience where specific tables are available in a particular section, often with a single host/server. Example: Assigned patio seating or a special seated tasting in the cellar. Skip to the Table Seating section here.
        • Communal Style Seating: This would be an Experience where Customers can stand or sit anywhere. Example: Tasting bar. Skip to the Communal Seating section here.
      • Can Blackout Dates be added?
        Yes. Blackout Dates can be added. Examples: private events, renovations, etc. Skip to the Blackout Date section here.

      Setting up a New Reservation Location

      1. In the Reservations Dashboard, click on Settings.
        Screen Shot 2023-09-19 at 3.45.26 PM

      2. Click on the Locations section.
        Screen Shot 2023-09-19 at 3.45.40 PM
      3. Click the Add Location button.
        Screen Shot 2023-09-19 at 3.45.56 PM
      4. Give your Location a Title (this is an internal facing title and will not be seen by your customers).
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      5. Choose a Seating Type: Table or Communal. Let's look at both.

      Choose your Seating Type carefully. Once you select a Seating Type - and save the Location, you will no longer be able to edit the Seating Type. If you need to modify a Location's Seating Type you will have to create a new Location.

      Adding Table Seating

      Use the drop down menu and select 'Table Seating', then enter a start date and end date for when a location will be in use. Then create sub-locations for your location (otherwise known as tables), and specify how many guests can fit in a sub-location.

      Be sure to save your Location when finished.

      Screen Shot 2023-09-20 at 10.50.01 AM

      Select 'Add Table' to continue adding tables to this Location. Select the delete (trashcan) icon to remove a table. A table can't be deleted if it is currently reserved. 

      Screen Shot 2023-09-19 at 4.57.27 PM-1

      At least one table must be added to a Location for Reservation time slots to populate. 

      Adding Communal Seating

      To set up communal seating, select 'Communal Seating' from the drop-down menu. Then, specify the start and end dates for when the location will be in use. Next, create sub-locations within the main location and indicate the maximum capacity for each sub-location.

      Be sure to save your location when finished.

      Screen Shot 2023-09-19 at 5.11.40 PM-2

      Adding Blackout Dates to Locations

      Add a Blackout Date to any of your locations and customers will not be able to book an experience at a location during a 'blackout' period. 

      1. From Settings, click on the Locations section.
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      2. Click the Location that requires a Blackout Date.
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      3. Choose the Blackout Date tab.
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      4. Click the Add Blackout Date button.
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      5. Enter the Start and End Dates and Save.
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      6. Note that you can Delete Blackout Dates at any time as well.
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