FAQs

Refunding a Reservation Charge

  1. Once payment is captured on a Reservation, an Order number is assigned to that Reservation.
  2. Click the View Order link and that will open it up.
    Screen Shot 2023-09-26 at 2.10.17 PM 
    Note that this is like any other Order and you can Refund as normal.

    Screen Shot 2023-09-26 at 2.15.27 PM

Other ways to search for this Order

In the Admin panel, you will see this Order under Store > Orders.

Screen Shot 2023-09-26 at 2.17.38 PM

In the Reservations module, you will see the Order on the Dashboard.

Screen Shot 2023-09-26 at 2.19.30 PM


To learn more about Refunding Orders, click here.