Entering Blackout Dates / Times for Reservations
Define blanket Blackout Dates (like for national holidays) - or block Reservation times for specific Experiences (like for special events). Here's how!
Defining Blanket Blackout Dates (Example: Christmas Day)
Defining Blocked Reservation Times for Specific Experiences (Example: for a Wedding)
Cancelling Blocked Reservation Times for Specific Experiences
Defining Blanket Blackout Dates (Example: Christmas Day)
In the Reservations panel, go to Settings > Blackout Dates.
Click the Add Blackout Date button.
Add a Title and Date. Click the All Day checkbox if it's blacked out the entire day.
Uncheck the All Day checkbox, if you'd like to define specific blackout times for that day.
Blackout dates will appear below the availability list under the Availability tab.
Blocking Specific Experience Reservation Times (Example: for a Wedding)
You can block Locations for Specific times from the Availability screen.
Choose Experience, date and times for to block. Click Add Block Time button. This time will now not be available to book.
Cancelling a Blocked Experience Reservation Time
If you need to cancel a Blocked Location, here's what you do:
- Go to Settings > Experiences.
- Choose the applicable Reservation Type.
- Choose the Blackout Dates tab and click the Delete button for the applicable date.
What happens to existing reservations that were booked during the (newly defined) blackout dates?
- When you apply blackout dates to reservations, any existing bookings made for those dates will remain intact.
- Customers will not be able to book new reservations during the blackout period from your website.
- In the administrative interface, your staff will still have the ability to process reservations for blackout dates by using the override feature.