FAQs

Why does the reservation confirmation email still show the old price if I have overridden the price?

Once you've made a booking, the Reservation Confirmation email is automatically sent. However, if you later decide to edit the price and reduce it, this change will not be reflected in the email. This is because the email has already been triggered at the time of booking.

If you select More Actions > Resend Reservation Confirmation email on the reservation, it will send a new Reservation Confirmation email with the updated price.