Are you new to Commerce7? Do you work with Reservations? Then you're in the right place
Welcome! Start right here!
Table of Contents for this Article
Getting around in Commerce7: General Architecture & Orientation (VIDEO)
Reservations Feature Overview (VIDEO)
Reviewing and Managing Reservations
Getting around in Commerce7: General Architecture & Orientation
- Want to see more? See videos for all Menu Tabs here.
Setup
- Editing General Settings for Reservations
- Setting Up Reservation Experiences
- Setting Up Reservation Locations
- Creating Staff Notices or Alerts on the Reservations Dashboard
- Entering Blackout Dates / Times for Reservations
- Creating Third Party Sources or Referrals for Reservations
- Adding Staff or Hosts for Reservations
- Connect Dineplan to Commerce7 (South Africa)
Booking Reservations
- Adding or Booking Reservations from the Reservations page
- Booking & Managing Walk-in Reservations using the Property Map
- Creating an Ad Hoc Reservation
Reviewing and Managing Your Reservations
- Managing and Reviewing Booked Reservations
- Overview of the Reservations Property Map
- Reservation property map setup for designers/developers
- Editing Reservations, checking in Guests, adding multiple Guests to one Reservation
FAQs
- Why does the reservation confirmation email still show the old price if I have overridden the price?
- Transitioning from Tock to Commerce7 Reservations
- Do Promotions or Coupons Apply to Reservation Orders?
- When are Reservations automatically charged?
- Editing a Reservation after the Payment has Been Captured
- Refunding a Reservation Charge
- How Do I Block a Time Slot in Reservations?
- Can I charge a deposit for a Reservation and charge the remainder when the Guest checks in?
- When does a Customer get charged if they book the Reservation after the 48 hour mark?
- Can I override my Reservation settings and make a custom Reservation?
- Placing a Hold on a Reservation Location / Experience
- Why was payment not automatically captured on a reservation?
- How to Connect an Order to a Reservation
- My Tasting Room is Reservation only. Can I create a Reservations with open seating?
- How to handle venue rental deposits?
- Allowing Customers to Cancel Reservations Online
- What Happens when Payment Declines on Reservation Booking?