Sep 24, 2024
New App: NoFraud: Tiny Grape's new app integrates NoFraud with Commerce7. Reduce fraud for online orders. Orders placed through Commerce7 are sent to NoFraud where powerful AI models combined proactive human oversight generate accurate “pass” or “fail” decisions. Install
Sep 12, 2024
Manage Event Tickets on the POS: If the Event Ticket extension is enabled, you can now manage event tickets from the POS. This allows your POS staff to check-in guests without requiring access to Admin.
Sep 9, 2024
New App: Vinoshipper Tiny Grape's new app integrates Vinoshipper with Commerce7. If you currently use Vinoshipper, this app will allow you to use a single cart for all shipping orders placed on your website. Orders are synced in realtime and tracking information syncs back to Commerce7. Learn more • Install
Collect Billing Address: When required for ComplianceStarting Sept 9, if a US state requires a billing address or date of birth for compliance purposes, Commerce7 will display and capture the information during Checkout and Club Signup online. As adding these new fields lengthens the process for your customers, we only capture the information when it's required by the state so that your conversion rates don't take a hit and you're able to remain compliant. Please note: These updates will be rolled out to clients throughout the week.
Sep 4, 2024
Primary Billing Contact: Your billing contact email address is now editable inside Commerce7 under Settings > Billing. This contact will receive emailed invoices for your Commerce7 subscription.
Commerce7 Invoice Changes for US Customers: Due to changes in tax regulations, starting Sept 4, 2024, taxes will be charged on monthly invoices. The tax amount is calculated based on the billing address associated with your account and your state's taxability of services. If your state does not charge tax, this change will not affect you. Read the FAQs or reach out to us at support@commerce7.com if you have questions or concerns.
Sep 3, 2024
Account “Data” role changes: Your security is important to us at Commerce7. This is why we are no longer allowing the use of the “Data” account role for clients that have been live for 60+ days. The primary purpose of this role is for migrating data. As the role grants full access to all of your information, continuing to allow access with no restrictions puts yourself and your customers at risk. If you are a developer, you can read more here.
Aug 30, 2024
Gift Card View Updates: When looking up a gift card, we've updated the page to make it easier to find key information such as the current balance, code, and the originating order.
Aug 23, 2024
Commerce7 WineShipping Extension Sunset: Wineshipping recently launched a new, enhanced app that offers more robust capabilities and improved functionality. Due to this release, the Commerce7 WineShipping app has been sunset. Please install the new app here if you haven't already.
Aug 16, 2024
Access all Carts from the POS: View a list of open carts by navigating in the POS to the Orders page, then selecting the new “Carts” subpage. This allows you to view and edit started carts from any channel like you can from Admin.
Aug 12, 2024
Order Query Actions: When creating order queries, you can now perform any bulk order actions from your query results such as printing packing slips or changing orders from pickup to ship.
Aug 2, 2024
Club Membership Acquisition Channel: When viewing a Club Membership, there is a new card that indicates which Channel they signed up through along with the signup date.
Jul 11, 2024
Preview your Transaction Emails: Easily send a preview to yourself of your transaction emails to see how they'll appear in your customers' inboxes. Particularly useful when testing out a new email theme or while you're onboarding with Commerce7. Select any email from under Settings > Emails, then click the ”Preview Email“ button at the top right.
Endpoints for Developer Apps: Additional endpoints have been added to the App Developer Center including: Tax, Reports, Wine Appellations, and Wine Varietals.
Jun 28, 2024
Customer POS Carts: When viewing a customer record in the POS or Reservations, on the right-hand side of the page is a new section “POS Carts” that allows you to quickly navigate between open POS orders from the last 24 hours.
Wine Properties: Additional countries and regions have been added for wine products; Austria, Germany, and Greece.
Jun 21, 2024
Order Data in Stripe: Stripe transactions now list the Commerce7 order channel and number as metadata to help with reconciliation. This data is available when viewing a transaction and in the Stripe export.xw
Jun 18, 2024
Prevent Duplicate Customer Carts in the POS: Avoid accidentally starting multiple carts for the same customer. When a customer is added to a cart in the POS, we now check to see if they have any other carts open. If they do, you'll see a prompt asking if you want to continue with a separate cart or combine both carts into one.
Jun 14, 2024
Permission Changes for Basic Users: Permissions for “Basic” users have been updated for POS and Reservations so that the Sales Associate can no longer be edited or removed for completed orders or completed club signups.
Jun 13, 2024
Revamped Customer Overview Page: When viewing a customer record, on the main page you can now access details of their record more easily. You can view their 3 most recent orders, their default address, and default card on file.
Inventory Permissions on the POS: Previously, accounts with Basic or Standard access could not view or adjust inventory on the POS. While they still cannot adjust inventory, by long-pressing on a product they can now view inventory counts and see the available stock.
Jun 10, 2024
Open Carts on the POS: When there are lot of carts started on the POS at once, it's difficult to keep track of which tab at the top is for which customer. To help with this, we've introduced a new window where you can view all carts assigned to you with the table, customer or cart name, the order total and last updated date. Click a cart from the window to open it.
Customer Name on Thermal Receipts: Thermal receipts now display the customer's name if one is attached to the order.
June 5, 2024
Kitchen Ticket Locations for the POS: Send items to the kitchen quicker through the new Kitchen Ticket Locations. Create locations and then pre-assign products to the location they should be printed at. When sending to the kitchen on the POS, select all of the items and they'll be printed to their various locations at once without the need to select a printer. You can also now turn off preparation for a product to exclude them from being sent. Learn more
May 27, 2024
Wine Properties: Additional properties have been added for wine products including:
Red Varietals: Agiorgitiko, Aglianico, Alicante, Bobal, Canaiolo, Dolcetto, Frappato, Maréchal Foch, Mencia, Monastrell, Montepulciano, Negroamaro, Nero d'Avola, Ortega, Pais, Primitivo, Refosco, Tannat, Tinta Roriz, Touriga Franca, Zweigelt
White Varietals: Alvarinho, Arinto, Arneis, Assyrtiko, Cortese, Ehrenfelser, Fiano, Friulano, Furmint, Godello, Grillo, Macabeo, Moschofilero, Muscadet, Nascetta, Pecorino, Silvaner, Tocai Friulano, Trebbiano
Country & Regions: Portugal
Appellations: Candy Mountain, Shenandoah Valley
May 23, 2024
Order Export Tax Breakdown: When exporting orders using either the Order or Order Detail format, in addition to the Tax Total you'll see new columns breaking down taxes for each order. A column has been added for each possible tax; your country's taxes and any custom taxes you've created. You will also see columns for other country taxes which may be blank.
May 22, 2024
Built-In Tax Rates [US Only]: Starting May 9, we rolled out improvements to our built-in taxes. If you're in the US and currently using our Automatic tax rates, our latest version provides address level rates for better accuracy. In addition, we've heard that you want the ability to adjust your local tax rates. Whether you're using Automatic or Manual rates, on each of your Inventory Locations, you can edit and override the rates charged for pickup and carryout orders for that location. Learn more.
May 22, 2024
May 13, 2024
Admin Notification Emails: The notification emails sent to Admins have been given a little refresh and a couple have been improved with additional details. The “New Order” notification now includes the order time, customer email, and the shipping address or pickup location. The “New Reservation” notification now includes the experience type, reservation time, customer name and email, guest count, and any reservation notes.
May 10, 2024
Built-In Tax Rates [US Only]: Starting May 9, we're rolling out improvements to our built-in taxes. If you're in the US and currently using our Automatic tax rates, our latest version will provide address level rates for better accuracy. In addition, we've heard that you want the ability to adjust your local tax rates. Whether you're using Automatic or Manual rates, on each of your Inventory Locations, you'll be able to edit and override the rates charged for pickup and carryout orders for that location.
Learn more about the changes and when the new feature will be enabled for your account here.
May 9, 2024
Event Tickets Sales Online: In an event ticket product, there is a new setting allowing you to hide the event ticket online after the event has started. If selected, this will automatically setting the Web Status to Not Available, but leaving the Admin and POS status as/is so that staff can continue to sell the ticket if needed for walk-ins.
May 8, 2024
Customize Club Member Flexibility: While we always recommend giving members the option to cancel or skip their shipments online, you can now customize these options. On a club package, you can select whether members can see the option to skip that shipment online. Inside your club settings, you can choose to allow members to cancel online.
- If you previously had your designer disable the options online, reach out to them to adjust so that you can fully enable/disable them from Admin. We encourage you to try offering more flexibility for your club. Read about the benefits here.
Corporate Order PDF Receipts: Once a corporate order has been charged, you can now print a PDF receipt that contains a breakdown of each recipient including order SKUs, shipping, and totals, along with a summary of the totals, shipping and taxes for the entire corporate order.
Apr 30, 2024
Add Instructions for Event Tickets: You can now add special instructions for customers attending a specific event. In each of your event ticket products, there is a new field for Email Instructions. Instructions can then be included in the Event Ticket Confirmation email by adding the tag.
PAX Device Receipt Printing: If using the PAX a920 Pro EMV device, when payment is complete on the POS, there is a new button to print a receipt directly from the device.
Apr 25, 2024
New App: Awesome Club Referrals
Grow your wine club with the new Awesome Club Referrals app. Adding a referral channel is the most cost-effective strategy for acquiring loyal customers and increasing sales. Set up a fully-customized and branded wine club referral campaign in less than 30 minutes. Learn more • Install
Apr 24, 2024
Display Improvements on the POS
Discounts: The previous “Coupons” window is now called “Discounts”. From here you can now view both applied promotions and coupons with the total discounted amount from each.
Table Seating: For guest orders where a location and table was assigned, you can now view the information in the cart summary.
Apr 15, 2024
Start a Tab on the POS: Click “Tab” at the bottom right of a POS cart to open a Tab and pre-auth a card. When the Customer is ready to pay, complete the Order without the need to collect payment again. ** Only available with Fullsteam Payments. Learn more
Apr 11, 2024
Packing Slips with Bundles: When a bundle is an Order, the packing slip now displays both the main bundle SKU and the sub SKUs to make it easier for staff to see all products included.
Apr 10, 2024
ShipCompliant Bulk Check Fulfillment: While the system automatically checks ShipCompliant for updates to Orders completed in the last 90 days, if the Order is older than that, previously you'd have to check the fulfillment individually. On the Orders page under the “Actions” menu, there is a new option so that you can check the fulfillment status for Orders in ShipCompliant in bulk.
Apr 8, 2024
Customer Acquisition Channel: When viewing a Customer record, there is a new card that indicates which Channel their record was created through along with the creation date.
Apr 2, 2024
Customer Dynamic Tags: Two new dynamic Customer Tags have been added for “Club Membership Signup Date” and “Loyalty Tier”.
Order Display for Gift Cards: When a gift card is purchased, the completed order in Admin and POS now display the applicable recipient email address or gift card code. For gift cards being purchased on the POS, when a specific gift card code is entered, it is now displayed in the cart.
Mar 27, 2024
View an Order’s Club and Club Package: Club orders in Admin will now display the applicable Club or and Club Package. Click the Club Package Title to be taken to it.
Mar 25, 2024
Wine Properties: On wine products, you can now select a varietal of “Vidal” and appellation of “Van Duzer Corridor”.
Subscribe Confirmation Emails: Previously, customers were only sent a subscribe confirmation email when they opted-in via a subscribe form online. Now, they are also sent a confirmation email when subscribed through Admin or through their account settings online.
Feb 29, 2024
Order Tracking Links: Tracking numbers on fulfilled orders in Admin are now linked. Click the tracking number to view the status on the applicable carrier website. (Please note that tracking numbers added with a carrier of “Other” will not have a link).
Feb 28, 2024
Fullsteam Debit Processing: For clients using Fullsteam as your payment processor, due to recent improvements, debit-only transactions are now accepted again and will process at the same time as credit transactions - even for those who have adjusted their batch processing time.
Feb 27, 2024
Upcoming Subscription Shipments on a Customer Record: When a customer has an upcoming subscription shipment, you can now view the selected products directly from their customer record under the Profile > Club Memberships tab.
Feb 26, 2024
Disable Kitchen Tickets or Table Management on the POS: If you don't currently use the kitchen ticket or table management features on the POS, you now have the option to disable either functionality to ensure that workflows continue to streamlined for staff and distractions are removed. The settings to disable/enable can be found under Settings > POS Profiles.
Feb 16, 2024
Email Domain Security with DMARC / DKIM: New security standards from Google and other emailing platforms are starting to require that you enable DMARC / DKIM in your domain name registrar. While your domain name registrar is outside of Commerce7, if these settings are enabled and your email security has been increased for your domain name, you'll need an additional update inside of Commerce7 so that transaction emails will continue to send. If you have access to Settings, under Email, you'll see a new area for Email Sending. Register your domain to generate additional DNS entries for DMARC and DKIM. Read more here
Feb 14, 2024
One-Click-Checkout Gift Message and Delivery Instructions: We've had feedback that logged in customers are not aware that they can add a gift message or delivery instructions since they're automatically progressed to the last step of Checkout. We've added a new message under the shipping address that displays if no gift message or delivery instructions have been added.
Feb 12, 2024
App Update: Order Thermal Printer: Treefrog Digital's thermal printer app now has the ability to print custom kitchen tickets (for when items are sent to the kitchen in the POS). Learn more
Feb 6, 2024
Fullsteam (Commerce7 Payments) Processing: For clients using Fullsteam as your payment processor, you now have the option to adjust batch processing times from the default of 6:05pm PST. Email our team at support@commerce7.com and we'll assist you in changing the time. (Initially with this change, debit-only cards could no longer be accepted, but as of Feb 29, they are accepted again and processed at the credit batch time.)
Jan 29, 2024
Collect Customer Details for Event Ticket Sales Online: If an order being placed online includes a product not being shipped, like an event ticket, guest customers will now be asked for First Name, Last Name, and Phone in addition to Email. This ensures that you have the customer details required to check them in.
New App: ShipStation Custom Store: MarsBytes Apps has created a new app that allows you to sync orders from Commerce7 to ShipStation for fulfillment. Fulfillment through ShipStation will then be synced back to Commerce7 to fulfill orders automatically. Learn more
Jan 22, 2024
Quickly Assign a Table to a POS Cart: While adding a cart, when you search for a customer, you will see a new table icon appear on the right. Click it to add the customer and assign a table right away. If you're adding a customer to an existing order, the same icon and option will appear. (You can still assign or edit a table after the cart is created through the actions menu.)
View Reservation Numbers and/or Assigned Tables from the POS Cart: Carts that are attached to reservations, will now display the reservation number and assigned table in the cart summary. The reservation number can be clicked to quickly go to the reservation and the table number can be clicked to edit the assigned table in the POS.
Jan 19, 2024
Customer Credit Cards Used For Memberships: When viewing customer credit cards, if any are currently being used for their club membership, they'll display a diamond indicator with the club name.
Jan 18, 2024
Permissions for Editing Taxes: With the new ability for Admins to edit taxes on Orders, we‘ve now increased security so that Admins with Basic permissions can no longer override tax amounts.
New App: SimpleTexting: VinterActive has created a new app that allows you to set up automated SMS messaging to customers for Order confirmations, Reservation reminders, and more! Learn more
Jan 16, 2024
Ability to Undo Reservation Check-In: If you check in a reservation accidentally, you now have the ability to undo it from the actions dropdown, updating the reservation to the previous status. If the reservation was already charged on check-in, payment will not be affected and they will not be charged in the future.
CRV Fee with Avalara: If you are using Avalara for taxes, the California Redemption Value fee is now integrated and will be applied automatically to applicable California orders.
Jan 15, 2024
Reporting for Product Bundles: When a product bundle is sold, the Closing and Sales By SKU reports now attribute sales to the sub SKUs rather than the main bundle SKU to allow for more accurate reporting. For example, previously product bundle taxes could not be included in the Sales by SKU report, with this change, sales and taxes are attributed to the sub SKUs instead.
Jan 12, 2024
Edit History on Club Package and Club and Subscription Shipments: For Club Packages, view the history of the club setup and products with the ability to restore to a previous version if the package is still in “Planning” mode. For Club & Subscription shipments, find a list of SKUs, quantities, and any price overrides and restore to a previous version.
Jan 11, 2024
Apply Coupons to Reservations Online: You can now set up Coupons that Customers can apply to Reservations online. Coupons can only be applied to Reservation Experiences that are set to charge “On Booking”.
Jan 8, 2024
Override Taxes on an Order: Tax values can now be overridden on Orders or Refunds. If you need to make an individual tax or custom tax set to $0.00 for a Customer, you can now do so through Admin or the POS. For CA wineries, this will also allow you to adjust the charge amount for the CRV fee if necessary for onsite pours.
Jan 3, 2024
POS Kitchen Ticket Information: Product variant title and assigned table numbers now display on kitchen tickets.
Jan 1, 2024
California Redemption Value fee (CRV): To comply with updates to the California Beverage Container Recycling Program, Commerce7 will automatically calculate and apply the California Redemption Value fee to applicable California. The setting to collect the CRV is enabled by default, but can be edited under Custom Taxes. To learn more, click here.