Fullsteam Payments (United States & Canada)
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      3. Fullsteam Payments (United States & Canada)

      OVERVIEW OF FULLSTEAM PAYMENTS (Fees, Connecting Fullsteam Payments, Hardware)

      Fullsteam Payments is available in the US and Canada

      If you're switching from a different gateway to Fullsteam Payments, there are a few considerations. If you're just signing up and aren't switching, you can start here.

      If you're not located in the US or Canada, the primary payment gateway for non-US clients is Stripe. You can get started by creating a Stripe account; learn more here.

      Cancelling Your Current Gateway & Card Migration Options

      Existing Commerce7 Clients

      New/Onboarding Clients

      Existing Commerce7 Clients

      As an existing Commerce7 client, it is recommended to migrate your cards - and then to keep your old gateway active for about six months. This timeframe allows you to process any refunds related to previous orders. Once this six-month period has passed, you can proceed to cancel your old gateway.

      The only clients who should continue to keep your gateway open are those who have Club Members and are transitioning from the WindCave gateway.

       
      What happens when you cancel your current gateway and move your cards to Fullsteam Payments?
      • Send an email to payments@commerce7.com and our team will guide you through the card migration process. We will work with you to facilitate card migration from your current gateway to Fullsteam Payments.

      New/Onboarding Clients

      • If you are a New/Onboarding Commerce7 Client, here are your options:
        • Migrate your cards: Please send an email to support@commerce7.com and our team will guide you through the card migration process. We will work with you to facilitate card migration from your current gateway to Fullsteam Payments.
        • Start fresh: If you choose to not migrate your cards, then you can simply start fresh in Commerce7 with no saved Customers cards. 

      Fees

      Fullsteam Payments

      Fullsteam Payments offers competitive, negotiable rates for all transactions that take place through our in-house gateway for our US and Canadian clients. (Note that fees are not charged on refunds).

        Compatible hardware

        You need to purchase a compatible EMV device listed here. The Poynt devices will NOT work for Fullsteam Payments.