Who can I speak to about FORT issues?

FORT allows wineries to send order data to fulfillment warehouses without going through ShipCompliant. They do this by pulling order data via our API and sending that info to the fulfillment warehouse.

From Commerce7's end, we don't control how this data is pulled, when it's pulled and what gets pulled. We don't send anything to FORT - it's all on them to determine how your orders flow.

If you are running into issues or have questions about the integration, we would recommend reaching out to FORT for more information.