What Are Order Tags? How do they work?

Order tags allow you to mark, track, and filter orders based off customizable criteria. For example, if you want to mark and track which orders included spoiled wine, or if you want to let staff know which orders need hand written cards included, order tags will be the solution. 

There are two types of order tags in Commerce7. 

  • Manual - order tags which are added manually to orders.
  • Dynamic - order tags which are added automatically to orders.

Order tags can be added to an order after the order is completed, not while placing the order. Orders can be filtered by tag, and a "sales by order tag" report is available.

Manual Order Tags

To create a manual order tag, navigate to settings > order tags. Click "add order tag" and title your order tag anyway you wish. Select "manual" as the order tag type.

 

 

Now that your order tag has been created, it can now be added to an order. 

Select an order you wish to apply a tag to. Then select the order tag you wish to apply.

 

Dynamic Order Tags

To create a dynamic order tag, navigate to settings > order tags. Click "add order tag" and title your order tag anyway you wish. Select "dynamic" as the order tag type. 

 

 

Next select the order conditions that once met, will cause an order tag to be added to the order. The following conditions are currently available:

Sku is equal to
Sku is not equal to

Order Value is greater than
Order Value is less than

Ship to State is equal to
Ship to State is not equal to

Ship to Country is equal to
Ship to Country is not equal to

Order has a gift message
Order does not have a gift message

Multiple conditions can be created for an order, and an order tag can be set to trigger once all, or one condition are met. 

 

 

Once you've created your dynamic order tag, any orders that meet the criteria of the tag will have the tag automatically applied to them. 

Multiple order tags can be attached a an order at one time. 

Once a tag has been attached to an order, either dynamically or manually, you can filter orders by that tag. Navigate to store > orders, click "filter", select order tags, and select the tag you wish to filter by. 

 

 

Commerce7 also has a built in order tag report. Navigate to reports > order reports > sales by order tag to access it.