Shipping & Operating Countries
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Allowing In-Person/Onsite Shipping Orders (While Restricting Web Orders)

Depending on your Compliance/State regulations, you may be able to ship to restricted states if it's an Onsite Order

Certain states permit shipping to restricted states if the Customer places their order in person (onsite) at your winery or tasting room.


  • Your state and/or compliance licensing does not allow you to ship to Michigan. 
  • But if the Customer places the Order onsite while visiting, then you are allowed to ship their wine to Michigan.
  • Consequently, you need a way to disable shipping to Michigan via online Orders - while still allowing your POS or Admin staff to process onsite Orders that are shipping to Michigan.

Here's how:

  1. Go to Settings > Operating Countries.
    Screen Shot 2024-05-16 at 10.52.32 AM
  2. Click the pencil icon in the United States section. 
    Screen Shot 2024-05-16 at 10.59.17 AM
  3. Check off states that you'd like to ship to (including those that allow for only Onsite shipping).
  4. When complete, click the Save button.
    Screen Shot 2024-05-16 at 11.00.52 AM
  5. Next, head over to Setup > Shipping.
    Screen Shot 2024-05-16 at 11.06.17 AM
  6. Click the Add Shipping Zone button.
    Screen Shot 2024-05-16 at 11.09.47 AM
  7. Add a Title (example: 'Onsite Only States') and click the Continue button.
    Screen Shot 2024-05-16 at 11.10.10 AM
  8. Click the Add button beside the United States option.
    Screen Shot 2024-05-16 at 11.11.17 AM
  9. In the popup modal, check off your Onsite only States. 
  10. Click the Save United States button.
    Screen Shot 2024-05-16 at 11.11.50 AM
  11. Scroll down and click the Add Shipping Method button.
    Screen Shot 2024-05-16 at 11.12.55 AM
  12. Enter in the Method details.
  13. !! IMPORTANT !! Be sure to check the 'Not available on Web' box.
    Screen Shot 2024-05-16 at 11.14.11 AM
  14. Scroll down in the modal and enter in the rates.
  15. Click the Save Shipping Method button.
    Screen Shot 2024-05-16 at 11.15.35 AM
  16. Result: Your staff will have the capability to place orders in person at the POS or Admin, while customers will not be able to place orders online for shipping to restricted states.

New to Commerce7?

If you are new to Commerce7 and would like to learn more about Shipping Zones, Methods and Rates, click here for a full article with videos.