WineDirect Merger
      Back to home
      1. Help Center
      2. WineDirect Merger

      WineDirect and Commerce7 Price Alignment & What It Means

      Aligning Pricing in the fairest way to move all clients to a single billing system.

      1. Why is a WineDirect and Commerce7 price alignment necessary?
        As we integrate our software systems, we aim to ensure fairness in the process. We are transitioning to a unified billing system - Commerce7 pricing outlined here. The majority of users will experience little to no change. However, some may see a decrease in their fees, while others could be significantly impacted. If you believe you fall into the latter category, please reach out to us at pricing@commerce7.com.
      2. Is this a price increase?
        No, this is not a price increase; it's an alignment between WineDirect and Commerce7 pricing. Our goal is not to intentionally raise prices. While some users may see an increase, others may experience a decrease. If your fees increase by more than 20% compared to what you paid last year, please contact us.
      3. Why is a transaction fee being charged?
        This approach ensures a fair method of paying for usage. Many software providers claim to have no transaction fees, yet they often incorporate hidden costs within the payment processing fees, similar to what platforms like Shopify do.

      Questions about pricing?
      pricing@commerce7.com

      Questions around billing?