Your Account

Pricing Plans & Billing FAQs

View past invoices, update credit card on file, change Commerce7 Plan

Pricing Plans Overview

Commerce7 offers 3 pricing plans including Basic, Pro & Experience. We also have a customizable option for Enterprise clients exceeding $5 million in annual DTC sales. 

All Commerce7 plans include all the features of Commerce7, including CRM, Ecommerce, Wine Club, POS, Reservations and access to our API's. 
 

Billing FAQs

How is the 1.5, 1 and 0.5% Transaction Fee determined?

The transaction fee is billed by Commerce7 monthly and is based on the gross revenue of the previous 30 days, including tax and shipping fees, but excluding tips.

The transaction fee billed by Commerce7 is separate from the fees you pay to your payment gateway.

What other fees can I expect to pay with Commerce7?

There are no other fees charged by Commerce7. However, other fees you should consider when planning for your move to Commerce include the following:

  • Fees paid to a 3rd party Payment Processor (for credit card processing)

  • Any optional 3rd party Apps/Integrations you'd like to use

Can I pay by check?

You cannot pay by check. We only accept payment via credit card.

Where can I see past invoices?

  1. Go to Settings > Billing

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  2. Click on the applicable invoice to see details.

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How do I change my card on file?

  1. Go to Settings > Billing

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  2. Click on the Update Credit Card link.

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How do I change who gets the receipt?

If you need to change the email that receives your monthly payment receipts, please email billing@commerce7.com

When should I change my Commerce7 Plan?

You can change your plan at any time. If your brand is consistently selling above $80,000 a month, you should consider changing from a 'Basic' account to a 'Pro' account.
Similarly, if your brand is consistently selling above $200,000 a month, you should consider changing from a 'Pro' account to an 'Experience' account. 

How can I change my Commerce7 Plan?

If you need to change your Commerce7 plan, please email billing@commerce7.com

How do I cancel my Commerce7 account?

If you need to cancel your Commerce7 account, please email billing@commerce7.com