Orders & Order Management

Shipping a POS Tasting Room Order

If a customer visiting the tasting room wishes to have their order shipped to their home (as opposed to carrying out), you can easily do this while creating the order.

Shipping a POS Tasting Room Order

  1. From the Cart, click on the down arrow and choose the Ship Order option.Screen Shot 2024-03-21 at 4.55.36 PM
  2. Select an existing shipping address or enter a new one.
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  3. If-needed, edit the Shipping Method, override the shipping price, add a requested ship date,  enter in shipping instructions or a gift message.
  4. When you're finished, click Save Shipping.
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  5. Once shipping has been added, you can edit or remove it by clicking the same order action of "Ship Order". Or by clicking the pencil icon on the Order Summary.

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  6. Pay and complete the order.
  7. What about fulfillment? The order will not be automatically fulfilled since it is a shipping order. Depending on your integration, fulfillment may occur automatically, or you may need to manually fulfill the order.

A POS order cannot be split between carry out and shipping. Carry out and shipping orders have to be processed as separate orders in the POS.