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      Receipt Options on the POS

      In this Article

      Email Receipts in the POS

      Existing Customers: Upon completing an Order on the POS, existing Customers will automatically be emailed their Order receipt.

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      Guest Orders: When finishing a Guest Order, you will be asked to provide an email address for receipt delivery at the end of the transaction.

      Upon entering an email address:

      • You will have the option to send an email receipt.
      • A new Customer record will be generated automatically to capture information for their next visit.

      Screen Shot 2024-07-25 at 12.34.39 PM

      Thermal Receipts

      If you have a printer configured in your POS Profile, you will have the option to print a thermal receipt at the conclusion of a transaction on the POS. (Learn about POS Profiles here).
      1. Once you click on Print Receipt, you will have the option to choose which printer you would like the receipt to be sent to (if you have multiple printers set up).
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      2. If you want to print a thermal receipt at a later time, go to the Orders screen (either in Admin or the POS) and select the applicable Order.
        Screen Shot 2024-07-25 at 12.09.21 PM
      3. Click More Actions > Print Thermal Receipt.
        Screen Shot 2024-07-25 at 12.09.37 PM

      Thermal receipts include:

      • If there is a tip, then Tip and Total after Tip lines are included.
      • First/Last name if the Cart is attached to a Customer.
      • Payment tender types are listed at the bottom of receipt.
      • Long product titles wrap (on full words) and include a row feed if wrapped for readability.
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      8.5" x 11" Paper Receipt

      Print a 8.5" x 11" receipt while viewing any order after it's complete.

      1. In the POS or Admin, under Store > Orders, select an order.
        Screen Shot 2024-07-25 at 12.09.21 PM
      2. Click More Actions > Print PDF Receipt.
        Screen Shot 2024-07-25 at 12.20.53 PM
      3. Here's what the Receipt looks like:
        Screen Shot 2024-07-25 at 12.21.54 PM

      FAQ's

      1. Are there other Receipt Templates to choose from?
        For additional receipt templates you can enable the Order Print app by Treefrog Digital and there is also a custom template option. If you are interested you can reach out to Treefrog Digital who built the Order Printer app.

      2. Is it possible to pre-print a receipt that includes tip and signature lines?

        You can pre-print a receipt from a Cart or POS - and include an optional tip line (for people who would like old style tips and signatures).


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      3. Here's an example of how it will look:
        tip-line