Customizing Language/Verbiage for Customer-Facing Areas (V2)

Customize verbiage to better fit your brand or completely translate all text

  • This feature is only compatible with our latest Frontend V2.
  • All language that previously existed in the 'Website Messages' section is editable here.
  • If you are utilizing V1, click here.


Note: Whatever word or term you customize will display everywhere that is Customer-facing (frontend, email notifications. etc).

Customizing One Word or Phrase at a Time

  1. Go to Settings > Language
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  2. Search for the term or phrase you'd like to customize.
    1. Use the Search bar for a specific word or phrase (example: "cart"). The Search bar searches across all categories.
    2. Choose a filter that is most relevant for that word or phrase (example: if you're looking for "cart", the most relevant filter would be 'Checkout').

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  3. When you've found the correct word or phrase, click into it.

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  4. Enter in the custom word or phrase and Save Translation. (Example: Editing Cart to 'Shopping Bag').
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  5. Result: 'Shopping Bag' will now replace 'Cart' across the entire platform (frontend, email notifications, etc).
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Customizing Multiple Words or Phrases at a Time (example: translation into a different language)

If you are needing to customize a lot of words or phrases (say, in the case of translating into a different language), you can choose the 'Edit Common' or 'Edit General' buttons.

  1. Most of the categories contain sub-sections. For instance, when using the Checkout filter, the first sub-section is 'General'. And as you scroll down the page, you'll also see sub-section buttons for Header-Footer, Delivery, Payment, etc.
  2. Click the button for the applicable category sub-section you'd like to edit. 

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  3. Make your edits and Save Translation button at the bottom of the list section.
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Note that whatever word or term you customize will display everywhere that is Customer-facing (frontend, email notifications. etc).