How often is fulfillment updated from ShipCompliant to Commerce7?

Fulfillment is checked & updated every 4 hours

How often does the scheduled task run?

We check ShipCompliant every 4 hours for tracking numbers. If the tracking number was just added (within the last 4 hours), it's possible that our integration hasn't had a chance to pull it in. If this is the case, please wait a few hours and the tracking number should eventually sync.

It's been over 4 hours. Why is the tracking number still missing in Commerce7?

For more information on why tracking numbers might not be uploading to Commerce7, click here.