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How Does the Magic Link Work?

The 'Magic Link' feature emails a special link to a Customer that automatically logs them into your site (no Username or Password required).

Creating the Magic Link

  1. Navigate to the Customer Record for whom you are creating the Link.
  2. Click on the More Actions tab.
  3. Choose the Send Magic Link Email option.
    Screen Shot 2024-07-02 at 3.48.32 PM
  4. Your Customer will receive an email with a one-time-use link that will automatically log them in (no Username/Password required).
    1. Magic Links expire after 4 hours

      If a user clicks a magic link from their email and it has expired, they'll be notified and receive a new email.

Screen Shot 2023-03-27 at 1.50.53 PM


Do you want to edit this Email Template's wording?

  1. Go to Settings > Emails
    Screen Shot 2023-03-27 at 2.03.26 PM
  2. Search for the Magic Link Email template and click on it.
    Screen Shot 2023-03-27 at 2.06.38 PM
  3. Make any changes you'd like and then click the Save button.
    Screen Shot 2023-03-27 at 2.09.39 PM

If you instead would like to edit the Email Theme (button color, font, etc), click here to learn about the Theme Builder.


Add Auto Login buttons to Campaigns Using Magic Links

Use the email variable to add a magic link button to any email Campaign, allowing customers to auto-login when clicked.

The button text and URL can be updated by passing in attributes such as .