- Help Center
- Settings
- Emails
Viewing Sent Emails for a Customer
View Transaction Emails that have been sent to a Customer
All transaction emails that Customer receives are listed under the Email Tab on the Customer Profile.
- Click into the applicable Customer Record.
- Click the Emails tab.
- You will see all Transaction Emails that have been sent to this Customer.
- Date sent
- Subject
- Opened date (if applicable)
- Clicked date (if applicable)
- Bounced date (if applicable)
- If you'd like to Resend the email (in the case where the Customer didn't receive it for some reason), click into the email and choose the Resend Email button.
NOTE: Any emails with expiring links should not be resent from here.
This includes the following:
- 'Activating an Account'
- 'Forgot Password'
- 'Magic Link'
Instead, resend these from the Customer record under More Actions.
Learn more about setting up Transaction Emails here.