Duplicating a campaign

This article summarizes how to duplicate a campaign and when duplicating a campaign might be necessary.

Duplicating a campaign is possible in Commerce7. Depending on the scenario, duplicating a campaign makes more sense than creating one from scratch.

For example, if you send a holiday promotion email and simply want to swap out the vintage of wine, or if you have a monthly campaign and simply want to tweak the content, duplicating a campaign is the way to go. 

You may also need to duplicate a campaign if you tried to send a campaign and it got blocked. 

Once a campaign is blocked, it can't be executed again. In this case, you will have to duplicate the blocked campaign (after rectifying the issues for the block) and resend. 

Read below for more information on;

Duplicating an executed campaign  

To duplicate an executed campaign, click on Marketing > Campaigns. Then, search for the executed campaign, or filter for status = executed.

Click the title of the campaign you want to duplicate to open it.

Next, click Duplicate.

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This will automatically bring you to the edit screen of the new duplicated campaign.

You will notice that 'duplicate' is in the title. We recommend renaming the campaign and using the title field to keep your campaigns organized.

In the To field, Click the 'x' next to the customer tag to remove it and add a new one.

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Edit the rest of the email accordingly. For more information on editing an email template, click here.

Duplicating a campaign draft

To duplicate a draft campaign, click on Marketing > Campaigns. Then, search for the draft campaign, or filter for status = draft.

Click the title of the campaign you want to duplicate to open it.

Next, click Duplicate.

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This will automatically bring you to the edit screen of the new duplicated campaign.

You will notice that 'duplicate' is in the title. We recommend renaming the campaign and using the title field to keep your campaigns organized.

In the To field, Click the 'x' next to the customer tag to remove it and add a new one.

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Edit the rest of the email accordingly. For more information on editing an email template, click here.

Duplicating a blocked campaign 

To duplicate a blocked campaign, click on Marketing > Campaigns. Then, search for the blocked campaign, or filter for status = blocked.

Click the title of the campaign you want to duplicate to open it.

Next, click Duplicate.

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This will automatically bring you to the edit screen of the new duplicated campaign.

You will notice that 'duplicate' is in the title. We recommend renaming the campaign and using the title field to keep your campaigns organized.

Edit the rest of the email accordingly. For more information on editing an email template, click here.

Make sure to rectify all associated issues with the blocked campaign prior to duplicating.