Subscription Club FAQs
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Can Club Member put their own Membership 'On Hold', 'Skip a Shipment' or 'Cancel' from their Account?

V2: A Club Member can 'Skip this Shipment' or 'Cancel Club' - but cannot cannot put their own Membership on hold. 

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V1:

  • Traditional: Member can 'Skip this Shipment' and 'Cancel Club' if there is an active Package. Member can place Membership 'On Hold' or 'Cancel Club' if there is no active Shipment.
  • Subscription: Member can 'Skip this Shipment' or 'Cancel Club' but cannot place their Membership 'On Hold'.

Traditional Club, active Package:

V1 cancel ship


 

Traditional Club, no active Package:

V1


 

Subscription Club:

V1 sub