Onboarding
      Back to home
      1. Help Center
      2. WineDirect Merger
      3. Onboarding

      WineDirect > Commerce7 Stripe Setup (Australia, New Zealand)

      Stripe Setup steps for those in AUS/NZ switching from WineDirect to Commerce7

      Setting Up Stripe Payments in Commerce7

      As part of your move from WineDirect to Commerce7, you'll need to create a new Stripe account to securely process payments. This guide will walk you through the setup, along with key considerations to ensure a smooth transition.

      A Note on Card Verification

      When customer credit cards are imported into Commerce7, it's possible that some customers will receive a notification indicating a $0 pre-authorization.

      This notification is a normal part of the card verification process and does not lead to any actual charges. (Please note that only those customers who have notifications enabled for their card may see this alert).

      In this article

      Requirements

      Stripe Setup Steps

      Requirements

      • Admin-level access in your Commerce7 account.
      • Authority to open a Stripe account (typically the business owner or equivalent).
      • Company details, personal identification, and bank account information ready.

      Stripe Setup Steps

      1. Log into Commerce7.
      2. Go to Settings > Payments.
      3. Click Create Stripe Account.
        image-Jun-20-2025-07-51-27-0660-PM
      4. You will be directed to the Stripe signup screen.
      5. Enter the email address you'd like to associate with your Stripe account (this is usually the business owner or admin).
      6. Create a password.
        image (1)-Jun-20-2025-07-53-46-2593-PM
      7. Enter your business details as prompted.
        image (2)-4
      8. Verify your email and complete your profile.
        image (3)-3
      9. Add business details including ABN, Address and Mobile number.
      10. When asked about industry, select: `Regulated and age-restricted products > Alcohol` (for wine sales).
        image (4)-2
      11. Add personal information, as required by Stripe for verification.
      12. Input your bank account information to receive payouts from Stripe.
        image (5)-1
      13. Secure your account with one of the available options.
        image (6)
      14. Complete any remaining questions to finalize setup.
      15. Once finished, you'll return to Commerce7 and your Stripe account will appear in Settings > Payments.
        image (7)

      IMPORTANT: PLEASE READ

      Once your Stripe gateway is connected to Commerce7, live payments are immediately enabled, meaning real transactions can be processed right away.

      Therefore, it's crucial to proceed with caution during this onboarding phase:

      • Avoid testing transactions with actual customers.
      • Instead, set up a test customer and a test club membership, then perform live transactions yourself to ensure that the Stripe gateway is operating correctly.

      This process helps verify that everything is functioning properly before your official launch, preventing any confusion or unintentional charges for your customers.

       

      FAQ

      Will customers be charged during card import? 
      No. Some may receive a $0 pre-authorization notification depending on their bank or card settings, but no charges are applied.

      Can I use an existing Stripe account?
      We recommend creating a new Stripe account specifically for Commerce7 to ensure smooth integration and reporting.

      What if I don’t complete Stripe setup in one session? 
      No problem you can resume any time via Settings > Payments in the Commerce7 Admin.

      How soon are payouts processed?  
      Stripe’s payout schedule varies by region and by customer - and can be viewed in your Stripe dashboard once your account is live.