Payment Gateway Setup (General - All Regions)
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What to Do When a Winery Changes Ownership

Steps for Transitioning to New Ownership

Follow these steps 

  1. Provide Commerce7 with proof of change of ownership. 
  2. Send an email to Commerce7 Support (support@commerce7.com) with an introduction from the old owner to the new owner. Be sure that both the old and new owners are copied on the email.
  3. Change the credit card on file for Commerce7 billing.
    1. Go to Settings > Billing

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    2. Click on the Update Credit Card link.

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  4. Invite new Accounts/Users so that the new owners/management have access to Commerce7 Admin.
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  5. Request a new merchant account and merchant ID.
    1. Reach out to support@commerce7.com to facilitate this. 
    2. This process generally takes no more than 1 week to complete.
    3. Once the new merchant account and MID are set up, Commerce7 will transfer the credit card tokens from the old account to the new account, a process that takes about 10 days but allows for uninterrupted credit card transactions during this period.