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What happens if a Subscription Order's payment declines?

Here is what happens when a Subscription shipment declines

  • When the card is first declined, the member receives a card decline transaction email with a link to update their card information.

  • If the card continues to decline, the member receives a follow-up decline transaction email every four days for two weeks.

  • If the member updates their card after the two-week period, the previously declined shipment will not be charged.