Club Packages & Processing FAQs
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What does this error mean: "Previous Attempt Issue: Gateway is turned on and this credit card was capture with no gateway" on a Club Package?

This error occurs to any club membership you add in Commerce7 before your payment gateway is enabled, likely during your onboarding period. These credit cards won't work when you attempt to process it because there are no credit card token created.

In this scenario, we would recommend contacting affected club members and re-adding their credit card number.