Configuring Notifications

How to initially set up admin notification and how to enable, disable and edit the admin email address that receives the notifications.

Admin have the option to enable Notifications and enter an email address that will receive an email notification when certain actions take place in the system. 

Examples of actions that will trigger a notification include:

  • A customer canceling their club.
  • A customer placing a club on hold.
  • A new web order was created.

For a full list of notifications and their triggers, click here.

Notifications are triggered by web actions only. Notifications are not sent when Admin/POS process orders or edit information. 


To review your notification, navigate to Settings > Notifications

Commerce7-Settings (5)

From here, select the individual notifications and use the drop down menu to Enable or Disable each notifications.

Enabled -  alert emails will go out after the action has been triggered

Disabled - no alert emails will be sent in response to the action

Use the Email field to specify which email address you'd like the notification emails sent to. There can only be one recipient email address. 

Commerce7-Edit-Blocked-Campaign-Notification

New notifications cannot be created and only the default list of notifications are available. 

Commerce7-Notifications-1


Full List of Notifications and Triggers

Blocked: This notification is triggered when a campaign is blocked during batch sending and will include a link to the campaign, the title and the reason the campaign was blocked. 

Cancel Club Membership: This notification is triggered when a club membership is cancelled.

Edit Club Membership: This notification is triggered when details of a club membership are edited.

Edit Credit Card: This notification is triggered if a credit card is edited on a record.

New Address: This notification is triggered if a new address is added on a record. 

New Club Membership: This notification is triggered when a new club membership is added.

New Credit Card: This notification is triggered if a new credit card is added on a record.

New Customer: This notification is triggered when a new customer is added.

New Order: This notification is triggered when a new web order is placed (includes if a club member ships their package early - see documentation on setting up and running club packages).

New Reservation: This notification is triggered when a new reservation is made.