Taxes

Setting Up Custom Tax

Need to set up a Custom Tax rate that is not covered by the Automatic rates or by your ShipCompliant integration? Here's how! 

  1. Go to Settings > Taxes


  2. Choose the Custom Taxes tab > Add Custom Tax button


  3. Enter a Title, and choose Percentage or Flat Rate Per Order.
    Screen Shot 2025-06-03 at 4.15.03 PM

  4. Choose Country and State. Enter Zip Codes (separated by commas) if applicable. If no zip codes are defined, then the rate will apply to the entire state.
    Screen Shot 2025-06-03 at 4.15.47 PM
  5. Enter percentage (or dollar) amounts for each tax type. When satisfied, click the Save Custom Tax button.
    Screen Shot 2025-06-03 at 4.17.25 PM

  6. You're all set! Don't forget to test your new Custom Tax rate.