PayStack (South Africa Only)
  1. Help Center
  2. Payment Gateway
  3. PayStack (South Africa Only)

How to Contact Paystack Support

Need help with your Paystack account? Here's how to get it:

Help Desk/Knowledge Base

Dashboard

Email

Phone


1. Help Desk

Get quick answers to common questions via Paystack's Help Desk / Knowledge Base.

Screen Shot 2023-01-20 at 2.56.34 PM

2. Dashboard

Paystack merchants can contact Support via the Paystack Dashboard. Click the Support button at the bottom right corner of the screen. There, you'll be able to initiate a Chat or Email. Tip: Messages are prioritized coming in through this channel.

Screen Shot 2023-01-20 at 2.58.05 PM

3. Email

Send Paystack an email to support@paystack.com - or via the customer support form 4. Phone
Call Paystack's Phone Support Channel on +27 21 300 0040.