Multi-Site/Single-Tenant Setup

Items to consider with multi-site / single-tenant setups

What is a Multi-Site/Single-Tenant setup?

A Multi-Site/Single-Tenant setup refers to a configuration in which several front-end websites are connected to and operate under a single Tenant.

Items to consider with multi-site / single-tenant setups

Consolidating multiple websites under one tenant adds significant web development and operational challenges.

Each website must have Tenant-specific identifiers, branding and integrations (such as Commerce7 widgets), that match each individual account.
Transactional emails - like order confirmations and shipping updates - will come from the singular Tenant, creating potential branding inconsistencies across the different sites.
Managing multiple Products, SKUs, and imagery across various websites requires extensive developer resources and increases the risk of errors.
While integrating with platforms like MailChimp or Klaviyo can offer solutions, they further complicate the setup.
Consider your integration strategies carefully. For instance, if you utilize a fulfillment partner, do all of your brands operate under a single fulfillment account or do they require separate accounts?
Reconciliation and accounting challenges: Managing payments for multiple brands can be complicated when all transactions are processed through a single payment portal, making it difficult to track and reconcile finances accurately.

While the best practice is to maintain one Tenant (account) for each brand, a multi-site/single-tenant configuration can be viable if there is a unified approach.

It is essential to collaborate closely with all team members—such as accounting, web developers, club managers, and marketing - to effectively manage this setup.

Ensuring that the entire team is on the same page will help determine if this arrangement aligns with your business needs.