Available Terminals

Minimum Wi-Fi / Bandwidth Requirements for Commerce7 & Fullsteam Payments

Commerce7 is a web-based application. That means that it's vital to have a consistently strong, stable internet connection.

The following basic requirements need to be considered:

A minimum of 5 Mbps (megabits per second) is required for a transaction to successfully process.
If your Wi-Fi is running at or about this minimum speed, we recommend having a dedicated Wi-Fi strictly for your Payment Terminals. This is for both download and upload speed.

What happens if you do not have a strong, stable connection? You run the risk of Commerce7 and any connected devices working intermittently or not at all. 

How do you test your speed? We recommend speedtest.net. Click here for detailed instructions.

  1. Strong signal strength: A strong signal strength is necessary to maintain a stable and fast Wi-Fi connection. This can be achieved by having a good quality wireless router, access point, or mesh system that is appropriate for the size and layout of your business location, and ensuring that they are placed in a central location with few obstructions. 
  2. Sufficient bandwidth: The internet connection should have sufficient bandwidth to support the number of devices that will be connected to the Wi-Fi network, as well as any data-intensive applications that may be used (like Commerce7).
  3. Proper placement of Wi-Fi devices: The Wi-Fi router or access point should be placed in a central location, preferably on an elevated surface. This will help to minimize the distance between the router and all devices and reduce the chances of obstructions like walls and furniture.
  4. Channel selection: The Wi-Fi router or access point should be set to a channel that has the least amount of interference from other wireless networks and devices in the area. This is especially important in an environment where there may be multiple Wi-Fi networks in close proximity.
  5. Security: The Wi-Fi network should be secured with a strong password and encryption to prevent unauthorized access.
  6. Regular maintenance: The Wi-Fi network should be regularly maintained, including updating the firmware and software, checking for interference, and optimizing the network settings.

Here are the steps to run a speedtest.net test:

  1. Open your web browser and go to the speedtest.net website.
  2. Click the "Go" button on the homepage to start the test.
  3. Wait a few seconds while the test loads and prepares to run.
  4. Once the test is ready, it will automatically begin running the test. This includes measuring your download speed, upload speed, and ping (or latency).
  5. Wait for the test to complete. This should only take a few seconds.
  6. Once the test is finished, the website will display your results, including your download speed, upload speed, and ping (latency).