Commerce7 is a web-based application. That means that it's vital to have a consistently strong, stable internet connection.
The following basic requirements need to be considered:
A minimum of 5 Mbps (megabits per second) is required for a transaction to successfully process.
If your Wi-Fi is running at or about this minimum speed, we recommend having a dedicated Wi-Fi strictly for your Payment Terminals. This is for both download and upload speed.
What happens if you do not have a strong, stable connection? You run the risk of Commerce7 and any connected devices working intermittently or not at all.
- Strong signal strength: A strong signal strength is necessary to maintain a stable and fast Wi-Fi connection. This can be achieved by having a good quality wireless router, access point, or mesh system that is appropriate for the size and layout of your business location, and ensuring that they are placed in a central location with few obstructions.
- Sufficient bandwidth: The internet connection should have sufficient bandwidth to support the number of devices that will be connected to the Wi-Fi network, as well as any data-intensive applications that may be used (like Commerce7).
- Proper placement of Wi-Fi devices: The Wi-Fi router or access point should be placed in a central location, preferably on an elevated surface. This will help to minimize the distance between the router and all devices and reduce the chances of obstructions like walls and furniture.
- Channel selection: The Wi-Fi router or access point should be set to a channel that has the least amount of interference from other wireless networks and devices in the area. This is especially important in an environment where there may be multiple Wi-Fi networks in close proximity.
- Security: The Wi-Fi network should be secured with a strong password and encryption to prevent unauthorized access.
- Regular maintenance: The Wi-Fi network should be regularly maintained, including updating the firmware and software, checking for interference, and optimizing the network settings.
Here are the steps to run a speedtest.net test:
- Open your web browser and go to the speedtest.net website.
- Click the "Go" button on the homepage to start the test.
- Wait a few seconds while the test loads and prepares to run.
- Once the test is ready, it will automatically begin running the test. This includes measuring your download speed, upload speed, and ping (or latency).
- Wait for the test to complete. This should only take a few seconds.
- Once the test is finished, the website will display your results, including your download speed, upload speed, and ping (latency).