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Using FedEx Hold at Locations (HAL) Compliantly
If you ship with FedEx (soon with UPS), you can allow your customers to select a Hold at Location instead of a ship-to address when creating a shipping order.
Navigate to "Apps" in the admin panel and click on our ShipCompliant integration.
Ensure that the integration is:
- Carrier Pickup Locations in Checkout is set to "Yes", and then select
- Carrier Pickup Location Type select "FedEX Hold at Location"
Make sure to click "Save" when finished adjusting your settings.
Please talk to Commerce7 or ShipCompliant about fulfillment - as not all fulfillment partners in ShipCompliant will take a FedEx HAL or UPS Access Point location.
Now when a customer creates an order online, they'll see an option to set a "local pickup location".
When a customer edits their local pickup location, the 3 closest options relative to their original ship-to address are automatically populated.
This functionality works on orders created in the admin panel:
![](https://documentation.commerce7.com/hs-fs/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio102320831d3dae0c0da85d6fac5fc199cScreen+Shot+2019-02-10+at+3.28.37+PM.png?width=688&name=downloads.intercomcdn.comio102320831d3dae0c0da85d6fac5fc199cScreen+Shot+2019-02-10+at+3.28.37+PM.png)
![](https://documentation.commerce7.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio10232083755c6801462f87f2f06a588b6Screen+Shot+2019-02-10+at+3.28.49+PM.png)
![](https://documentation.commerce7.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio1023208463e8f6b1122f3ac26d8beb50dScreen+Shot+2019-02-10+at+3.29.11+PM.png)
This functionality works in the POS:
![](https://documentation.commerce7.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio1025999773771aa9c05570eff91ea83f6Screen+Shot+2019-02-11+at+7.49.47+PM.png)
![](https://documentation.commerce7.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio102599988b8f459f3e38027f6afd94570Screen+Shot+2019-02-11+at+7.49.57+PM.png)
![](https://documentation.commerce7.com/hubfs/Knowledge%20Base%20Import/downloads.intercomcdn.comio102600000a8f577966940318bf1119660Screen+Shot+2019-02-11+at+7.50.05+PM.png)