1. Help Center
  2. Clubs
  3. Club & Membership FAQs

How do automatic credit card updates work?

Automatic Credit Card Updater is a feature in Commerce7 designed to automatically update expiring credit cards to the most up-to-date credit card. We perform a check every 30 days on all credit cards saved to a Club Memberships. 

It searches for the latest credit card on the customer's credit card account. If the card in Commerce7 isn't the latest credit card, we will update it to the newest one, if one is available.

Card Updates are not communicated back into Commerce7; we are not able to provide information on which card was updated.

There is no communication to customers that have had their Credit Card updated. If a customer has indicated that an email was sent to them it would not have been sent from Commerce7.