- Help Center
- Point of Sale
- Available Terminals
Switching a Terminal from one Tenant to Another
Do you have multiple tenants and need to move a terminal from one to another?
This requires removing the terminal from the original MerchantTrack account - and then adding it to the new one.
- Log into the original MerchantTrack Account.
- Click on Terminals.
- Choose applicable Terminal ID.
- Click the Remove button.
- If the terminal is still connected via WiFi (Move5000) or ethernet (Lane3000), you will be presented with a new Activation Code.
- Depending on your device, follow these instructions to add the Activation Code to the MerchantTrack Account to you are moving the device to.
Note: After entering the new Activation Code into the destination MerchantTrack account, you will be assigned a new Terminal ID. Be sure to copy this new Terminal ID into the Commerce7 POS Profile, following the instructions provided in the link above.