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Training Videos/Articles: Reservations Feature
Are you new to Commerce7? Do you work with Reservations? Then you're in the right place
Welcome! Start right here!
Table of Contents for this Article
Getting around in Commerce7: General Architecture & Orientation (VIDEO)
Reservations Feature Overview (VIDEO)
Reviewing and Managing Reservations
Getting around in Commerce7: General Architecture & Orientation
- Want to see more? See videos for all Menu Tabs here.
Setup
- Editing General Settings for Reservations
- Setting Up Reservation Experiences
- Setting Up Reservation Locations
- Creating Staff Notices or Alerts on the Reservations Dashboard
- Entering Blackout Dates / Times for Reservations
- Creating Third Party Sources or Referrals for Reservations
- Adding Staff or Hosts for Reservations
- Connect Dineplan to Commerce7 (South Africa)
Booking Reservations
- Adding or Booking Reservations from the Reservations page
- Booking & Managing Walk-in Reservations using the Property Map
- Creating an Ad Hoc Reservation
Reviewing and Managing Your Reservations
- Managing and Reviewing Booked Reservations
- Overview of the Reservations Property Map
- Reservation property map setup for designers/developers
- Editing Reservations, checking in Guests, adding multiple Guests to one Reservation
FAQs
- Why does the reservation confirmation email still show the old price if I have overridden the price?
- Transitioning from Tock to Commerce7 Reservations
- Do Promotions or Coupons Apply to Reservation Orders?
- When are Reservations automatically charged?
- Editing a Reservation after the Payment has Been Captured
- Refunding a Reservation Charge
- How Do I Block a Time Slot in Reservations?
- Can I charge a deposit for a Reservation and charge the remainder when the Guest checks in?
- Can I override my Reservation settings and make a custom Reservation?
- Placing a Hold on a Reservation Location / Experience
- How to Connect an Order to a Reservation
- My Tasting Room is Reservation only. Can I create a Reservations with open seating?
- How to handle venue rental deposits?
- Allowing Customers to Cancel Reservations Online
- What Happens when Payment Declines on Reservation Booking?