![c7-logo2.png]](https://documentation.commerce7.com/hs-fs/hubfs/c7-logo2.png?height=50&name=c7-logo2.png){kind=logo}
Clubs
Manage your Clubs, Packages, and Memberships.
Clubs & Subscriptions
Club Packages & Processing
- Creating & Processing Traditional Club Releases
- Club Auto Processing Times (Traditional & Subscription)
- Inventory Estimate Tool for Traditional and Subscription Clubs
- Automatic Club Emails
- Adding a Requested Ship Date to Club Releases
- Processing Declined Club Releases
- Creating a Custom Club Order using the POS
- Testing your Club 2-Week and 2-Day Emails
- Credit Card Declines When Switching Payment Processors
- Duplicating a Club Release
- How to Skip a Club Shipment in the Admin Panel
- Enabling the 2-week Club Reminder Email if Processing in Less Than 2 Weeks
- Club Packages are now called Club Releases
Memberships
- Adding or Creating a Club Membership
- Adding a Preferred Shipping Method to a Club Membership
- Placing a Traditional Club Membership on Hold
- Exporting Club Memberships
- Cancelling or Deleting Club Memberships
- Gifting a Club Membership
- How to Change a Club Member's Address or Pickup Preference
- Tracking Club Attrition / Cancellations
- Editing Club Membership Pickup Locations in Bulk
- Changing or Switching Club Memberships in Bulk
Club & Membership FAQs
- How does the automatic credit card updater work?
- How do I Switch a Club Member from One Club to another?
- How to handle a couple sharing a club membership?
- How do I edit the signup date on a club membership?
- What are "Pending" Club Sign Ups?
- How can I export a list of Pickup or Ship Club Members?
- Why do some of my club members show an expired card on file (CardConnect)?
- Can I delay Club Membership benefits until their first shipment is processed?
- How can I generate a list of all "On Hold" club members?
- Sorting Club Memberships Based on Signup or Acquisition Channel
- Why Didn't the Club Discount Apply to the Club Member's Online Web Order?
- Removing or Disabling the 'Cancel Club Membership' or 'Skip Shipment' Buttons on Your Website
- How do I add Shipping Instructions to my Club Membership?
Club Packages & Processing FAQs
- What's the difference between the Not Created, Built, Pending and Edited status on Club Shipments
- Can I process shipping and pickup club shipments separately?
- What does "Processing" mean in my Club Release?
- How do I get a list of declined credit cards for clubs?
- Can I add club memberships after the "Auto Process Date" has passed?
- Will changing the Auto Processing date on my release also change my release communication emails?
- Can Club Members Pay for their Club Release with Other Payment Methods?
- Will Processed Club Members Still Receive the 2 Weeks/2 Days Reminder Emails?
- Will new club members receive Two Week Reminder email if they are added to the Release after it has been sent?
- How can I calculate the percentage of shipments that are edited by my members?
- How can I see the order total for my club shipments?
- Why can't I edit club orders as an Admin when the club release is configured to Set Items?
- What does "Previous Attempt Issue: Resource Not Found" Refer to?
- What does this error mean: "Previous Attempt Issue: Gateway is turned on and this credit card was capture with no gateway" on a Club Release?
Subscription Club FAQs
- Can customers edit their shipment frequency after signup?
- What happens if a Subscription Order's payment declines?
- Can a Club Member put their own Membership 'On Hold', 'Skip a Shipment' or 'Cancel' from their Account?
- How does the system select products for Subscription Clubs?
- What determines the first process date if someone signs up online?