Why was payment not automatically captured on a reservation?

NEW: Reservations will now auto-capture payment WITHOUT a host assigned. For more details on how reservations are charged in Commerce7, please click here.

Payment will automatically capture at 8am, 48 hours before the reservation. If the reservation is made within 24 hours the payment will automatically capture at 8:00 a.m. (Pacific Time) the following day.

If the reservation is made less than 24 hours before, the payment has to be manually captured at the time of the reservation.

If you notice that payment was not automatically captured according to the above schedule, it might be missing information.

A reservation has to be "complete" before automatic payment will be captured. A reservation requires a customer, billing address and payment type to auto-capture payment.