Managing Customer Records
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When does a Card get saved (or not saved) to the Customer Profile?

Scenarios describing when a Card get saved (or not saved) to the Customer Profile

  • Scenario #1: Customer is logged in and uses card on file:
    • Order is placed under Customer Record.
    • Card used is already saved on file in the Customer Record.
  • Scenario #2: Customer is logged in and uses NEW card:
    • Order is placed under Customer Record.
    • Card is saved to Customer Record.
  • Scenario #3: Customer is NOT logged in and therefore must enter NEW card:
    • Order is placed under Customer Record.
    • Card is NOT saved to Customer Record (this is intentional as a security precaution).