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Setting Up Complimentary Tastings

Set up and track complimentary Tastings

You likely offer  limited number of complimentary tastings to your club members (or other special customers).

In this article, we'll walk through how to provide club members with their first two complimentary tastings by creating two tailored Promotions.

Setting up the two Promotions

Promotion #1

The first promotion will be for 1 free reservation.

  1. Assign your club(s) that are eligible.
    Screen Shot 2025-11-11 at 4.21.36 PM
  2. Discount Type = Dollar Off > Per Order. 
  3. Enter in the Discount amount (full price of the reservation).
    Screen Shot 2025-11-11 at 4.20.07 PM
  4. Set the reservation product as the only product it applies to. 
    Screen Shot 2025-11-11 at 4.22.02 PM
  5. Order Requirements: 
    1. Orders Based on Quantity
    2. Min = 1, Max = 1
    3. Check the box 'Only discounted product should count to reach this Quantity'.
      Screen Shot 2025-11-11 at 4.25.14 PM
  6. Over in the right column, don't forget to place this into any applicable Promotion Sets.
  7. Set Limit Usage to Per Customer with a quantity of 2 per customer (so each eligible customer can use the single-reservation discount a maximum of two times).

    Screen Shot 2025-11-11 at 4.27.02 PM

Promotion #2

The second promotion will be for 2 free reservations on one booking.

  1. Assign your club(s) that are eligible.
    Screen Shot 2025-11-11 at 4.21.36 PM
  2. Discount Type = Dollar Off > Per Order. 
  3. Enter in the Discount amount (full price of two reservations).
    Screen Shot 2025-11-11 at 4.52.24 PM
  4. Set the reservation product as the only product it applies to. 
    Screen Shot 2025-11-11 at 4.22.02 PM
  5. Order Requirements: 
    1. Orders Based on Quantity
    2. Min = 2, Max = blank
    3. Check the box 'Only discounted product should count to reach this Quantity'.
      Screen Shot 2025-11-11 at 4.55.36 PM
  6. Over in the right column, don't forget to place this into any applicable Promotion Sets.
  7. Set Limit Usage to Per Customer with a quantity of 1 per customer.

    Screen Shot 2025-11-11 at 4.56.01 PM

Note that (although rare), it’s possible for a customer to use both promotions by booking two reservations in one order and then making a separate cart for a single reservation (or vice versa), making them eligible for both offers.

To prevent this, consider setting up a dynamic tag for club members who have not yet purchased the reservation SKU. Configure the 2-ticket discount to apply only to customers with this tag. This ensures club members who haven’t purchased a ticket can access the 2-ticket discount, but once they’ve redeemed a single ticket promotion, they won’t be able to utilize the 2-ticket discount in a subsequent purchase.