Securing a reservation type to a club, customer tag or loyalty tier.

How to secure a reservation type/experience to specific clubs, customer tags or loyalty tiers and the messages that appear to customers on the front end.

Product security doesn't apply to inbound or POS carts, only for the front end website. 

Securing a reservation type/experience to clubs, customer tags or loyalty tiers gives you the control of who has the ability to book certain reservation types/experiences. Once a product is secure to clubs, customer tags, or loyalty tiers, then only those club members, customers with the tag or customers part of the loyalty tier can login and book that reservation type. 

Securing a reservation type/experience

To view or change the security of a reservation type/experience, navigate to the reservation dashboard and select Settings > Reservation Types > then select the reservation type and scroll to the Security section in the right panel and select Edit

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Use the drop down menu to select; 

  • Public - available to everyone
  • Club - only available to the active club members in the club(s) added
  • Customer Tag - only available to the customers with the tag added 
  • Loyalty Tier - only available to customers part of the loyalty tier(s) added 

Select Add for each club, customer tag or loyalty tier you want to have the ability to purchase.

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Next, use the drop down menu to select:

  • Display Product/Show Login and the product can show on a collection page on the front end with a Login button and a message, see examples of messages below. 
  • Don't Display Product - the product will not appear on the front end, even if it is currently part of a collection.

Once you have made your selection, select Save Security. 

Front end messages

When Display Product/Show Login is selected, on the front end the product will appear with a Login button and a different message will display for each type of security. 

These messages can't be edited or customized.

Secured to a club:

This message will display when the club member isn't logged in: 

This reservation type is for club members only. Please login to purchase.

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This message will display if the customer is logged in, but not an active club member of the club the reservation type is secured to; 

This reservation type is for customers who are club members. Please signup to purchase.


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Secured to a customer tag:

This message will display when the customer isn't logged in: 

This reservation type is for select customers only. Please login to purchase. 

 

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This message will display if the customer is logged in, but not tagged with the customer tag that the reservation type is secured to; 

This reservation type is for select customers only.

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Secured to a loyalty tier:

This message will display when the customer isn't logged in: 

This reservation type is for loyalty members only. Please login to purchase.

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This message will display if the customer is logged in, but part of the loyalty tier that the reservation type is secured to; 

This reservation type is for certain levels of Loyalty only.

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