Reloading Gift Cards

How to reload physical and virtual gift cards from the POS and admin panel.

Physical and virtual gift cards can be reloaded from the admin panel and the POS only. 

Reloading gift cards from the POS 

First, make sure you have the code for the gift card that you want to reload. To look up a gift card navigate to Store > Gift Card 

Select the virtual or physical gift card product on the POS. If your gift card product is setup with product variants, use the drop down menu to select the gift card value you want to reload onto the gift card. 

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Next, make sure to check off the box to Reload Existing Gift Card and then enter the virtual gift card code into the Gift Card Code field. Then select Add Gift Card.

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Reloading gift cards from the admin panel 

Navigate to Store > Gift Cards > search and select the gift card you want to reload. At the bottom select Add Transaction.

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Enter the amount you want to reload onto the gift card and then select Add Transaction.

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All transaction will be listed for each gift card. To verify and review, navigate to Store > Gift Cards > search and select the gift card to review and all transactions will be listed at the bottom.

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