Payment Express - Refunding a Debit Tender.

Today if you are using Payment Express as your gateway, you are not able to refund a debit tender. 

The work around for now is as follows. 

  1. Find the order in the admin panel. Go to "Store" > "Orders" and pull up the order. 
  2. Refund the order. 

 

3. Remove the tender from the order.

 

 

4. Add the tender back as "Cash"

 

   

5. Process the refund.

6. Give the customer the appropriate amount of cash.