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NoFraud App

Combatting fraud with the NoFraud App

NoFraud Protection integrates with Commerce7 to deliver an accurate pass or fail decision for every online (web) order.

Eliminate Unpredictable Fraud Costs

  • Stay One Step Ahead of Fraudsters
  • Completely Eliminate Liability For Fraud Chargebacks

 

In this Article

How it Works

Step 1: Install the App in Commerce7

Step 2: Install the NoFraud Snippet on your Website

NoFraud Messages and What They Mean

How it Works

  1. Web Order is submitted by a Customer on your website.
  2. Order is automatically analyzed by NoFraud to identify potential fraud.
    1. If Fraud is NOT Detected
      1. Orders will proceed through normal processing channels and be marked with a white card labeled ‘Pass’.
        Screen Shot 2024-10-28 at 11.46.18 AM-1
    1. If Potential Fraud IS Detected
      1. NoFraud will automatically send a notification email, and the web order will be flagged with a red card labeled ‘Needs review’.
      2. !!Action is required!!
        1. Request additional details from customer placing the Web order and/or
        2. Cancel the Order
      3. Order will flow the regular path without interruptions.
      4. If integrations are used for fulfillment (ShipCompliant, etc.) it will need to be manually voided so the order does not get automatically fulfilled.
        Screen Shot 2024-10-28 at 11.51.39 AM-1

 

Step 1: Install the No Fraud App in Commerce7

  1. Log into your NoFraud account. If you do not already have, one sign up at www.nofraud.com.
  2. From the admin panel, navigate to Integrations.
  3. Click Create New Integration> More Options and select Custom/Direct API and click Next.
  4. Select Fraud protection and fill out the form fields with any data you like and click Save.
  5. Click on View/Edit and Copy the API Key (you will be pasting these into Commerce7).
  6. In Commerce7, go to Apps & Extensions and search for 'NoFraud'.
    Screen Shot 2024-10-28 at 10.47.57 AM
  7. Click the Install App button.
    Screen Shot 2024-10-28 at 10.51.15 AM
  8. Paste the API Key into the applicable field.
  9. Click the Continue button.

    Screen Shot 2024-10-28 at 10.56.32 AM
  10.  Ok! That part is done! On to Step 2.

​​​Step 2: Install the NoFraud Snippet on your Website

You will need to add a code snippet to your website, and you will likely want to engage with your web designer to ensure proper implementation. (If you need a designer recommendation, click here for suggestions).
  1. In your NoFraud account, navigate to the Integrations page.
  2. Add the 'Device JavaScript' to your store. This snippet of code must be added to the Cart and Checkout pages of your site. 
    Screen Shot 2024-10-28 at 10.21.55 AM
  3. Place Device JavaScript in a location where you can ensure it will load at least once for each customer completing a purchase. Typically, the best location for this would be the Cart and/or Checkout page(s).
  4. We recommend placing the script towards the bottom of your <body> element or in your site's <footer> element.
    1. The Device JavaScript HTML tag for your account is as follows:
      1. <script type='text/javascript' src='https://services.nofraud.com/js/19924/customer_code.js'></script>;

The numerical digits in the sample code above (19924) must be replaced with your unique NoFraud user ID.

Click here to see your account specific Device JavaScript HTML tag.

NOTE: If you have multiple integrations with NoFraud, all integrations will use the same Device JavaScript HTML.


    NoFraud Messages Explained​

    • Pass - The order has been deemed low-risk, and can be processed.
    • Fail - The order has been deemed high-risk, and likely fraudulent. The order should be cancelled and refunded. 
      • IMPORTANT - Automated fulfillment & fulfillment integrations: The order will pass without interruptions into your fulfillment center. Void the order immediately to avoid shipping the order out. 
    • Needs Review - The transaction has high-risk characteristics but has the potential to be a valid transaction, and is reviewed by a NoFraud analyst. Orders in the Review status should not be processed until the results of the review are complete.
    • Cancelled - This order has been cancelled.

    Not Required - This order does not require NoFraud verification as it’s not a WEB channel order. 

     

    Questions abut the NoFraud App? 

    Contact support@commerce7.com.